Supervisor Vacancies at South African Revenue Service (SARS)

South African Revenue Service (SARS) is currently accepting applications for their various vacancies.

Application closing date: 21 June 2024

Supervisor Vacancies at South African Revenue Service (SARS)

Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Principal: Enterprise Architect

Job Purpose

• The PEA pro-actively and holistically helps and guides the Enterprise Leaders, Product Managers, Product Owners and distributed product delivery teams through transformation and optimization initiatives, supporting the formulation of business strategy, outcomes and capabilities.
• The PEA’s scope of activities could include helping the organization achieve targeted business outcomes related to growing revenue, optimizing costs, mitigating risks and improving sustainability. They focus on the development of the business, IT strategy and overall enterprise architecture of the organization.

Education and Experience

Minimum Qualification & Experience Required

Honours / Postgraduate Diploma (NQF 8) in Information Technology, Informatics, Computer Science, Computer Engineering or Finance AND a minimum of 10 years’ experience in an Information Technology environment, of which 3-4 years at specialist level.

ALTERNATIVE#

Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Technology, Informatics, Computer Science, Computer Engineering or Finance AND a minimum of 15 years’ experience in an Information Technology environment, of which 3-4 years at senior specialist level.

Minimum Functional Requirements

• 10-12 years’ experience in an Enterprise Architecture discipline.
• Experience and knowledge of Enterprise Architecture frameworks, toolsets and MS Office.
• Certifications required:
  • Relevant Architecture Certification (TOGAF 9 or higher).
  • Microsoft Certification or CISCO Certification
• Knowledge of IBM Technologies – having certification in IBM is advantageous.
• Modelling and mapping technical skills.

Job Outputs:

Process

• Facilitate alignment between business and technology functions. This includes innovation and support various operating models such as project-centric and product-centric as required.
• Engage business and technology delivery stakeholders, building and maintaining relationships.
• Be the connection point between core business and other technology related functions within the organisation.
• Be the initiator within the organisation that gathers business and technology related delivery stakeholders that drives improving and maintaining interdepartmental relationships.
• Be flexible to the ever-changing organizational and operating models that contributes to a smart and modern SARS.          
• Investigate patterns and potential technological disruptions and how those dynamics can have an effect on SARS.
• Anticipate what the future of what Enterprise Architecture looks like and utilise that to design SARS technological roadmaps.
• Be the Primary Ambassador of Enterprise Architecture within SARS and champion the catalogue of offerings and services to all the internal stakeholders.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
• Participate and technically contribute in the applicable Enterprise Architect governance and compliance structures in place

People

• Provide specialist know-how support, advice and practice thought leadership in area of expertise.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of the job.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop and ensure implementation of a practice that builds service delivery excellence and encourage others to provide exceptional stakeholder service.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Honesty and Integrity
• Problem Solving and Analysis
• Attention to Detail
• Building Sustainability

Technical Competencies

• Business Architecture
• Customer Relationship Management
• Influencing through Communication
• Business Consulting
• Business Knowledge
• Efficiency Improvement
• Planning and Organising
• IT Knowledge
• IT Applications

Compliance Competency

• GOC Confidential

Senior Specialist: Engineering (Innovation and Solutioning x 5)

Job Purpose

To facilitate the adoption of new leading edge ‘Game Changer’ concepts in support of the SARS Vision 2024 enterprise strategy. This is achieved through research and benchmarking, participating in open collaboration networks, identifying and conceptualising innovation solution designs, the incubation of concepts (e.g., prototyping, piloting, etc.) and implementation of solution designs.

The outcomes are utilised to define product features, develop their implementation roadmaps in the SARS business architecture and business solutions landscape, and ensure that the designs support the achievement of sustainable business results, including the provision of design and implementation support and conducting stakeholder engagement.

Education and Experience

Minimum Qualification & Experience Required

Honours  / Postgraduate Diploma (NQF 8) in Industrial Engineering; Computer Science and Min. 10-12 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Alternative

Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Industrial Engineering or Computer Science and 15 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Job Outputs:

Process

Innovation

• Collaborate with local and international owners, partners and stakeholders
• Conduct local and international research and benchmarking
• Develop, socialise and publish fore-sighting reports
• Draft idea elevator pitches
• Understand business problem using data driven approach
• Design Innovation Solutions
• Draft Innovation Business Cases
• Build, test and demonstrate prototype
• Manage prototype governance
• Track solution benefits

Solutioning

• Build relationships with Business, Product and Segment Owners
• Build stakeholder and partner networks
• Assess the strategic landscape
• Draft or facilitate the drafting of modernisation and solution strategies
• (5-10-year horizon)
• Socialise modernisation and solution strategies
• Analyse and understand problems
• Collaborate on the detailed designs
• Draft Business Cases
• Participate in the development and testing cycle
• Track solution benefits

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies. 

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of accountability
• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. 

Behavioural competencies

• Honesty and Integrity
• Fairness and Transparency
• Accountability
• Problem Solving and Analysis
• Conceptual thinking
• Influencing others
• Driving Excellence
• Leveraging diversity
• Accurate understanding
• Building sustainability

Technical competencies

• Strategic Planning
• Tax Knowledge
• Effective Business Communication
• Problem analysis and judgement
• Planning management and measurement
• Decisiveness
• Business acumen
• Functional Policies and Procedures

Knowledge

• Knowledge of innovation, industry and technology trends
• Understand a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way
• Knowledge of own organisations, policies, procedures, services, products and business operating models
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.

Compliance Competency

• GOC Secret

Specialist: Data Analyst

About the Position

The Strategic Planning and Modernisation (SPM) unit was created to support SARS in its goal of building a technologically advanced, smart, and modern SARS. The Data Analyst along with the Design and Enablement team, will drive data driven problem solutions with a particular focus on modernisation initiatives across SARS.

Job Purpose

SARS is looking for a highly skilled and detail-oriented Specialist Data Analyst to join our team. The successful candidate will be responsible for analysing data, generating insights, and developing data-driven strategies to improve business performance. Your work will be well oiled by our data. We want you to better understand our data and come up with cutting-edge insights and solutions to further enhance our service offering.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in (Informatics/Computer Science/Statistics/IT) AND 8-10 years’ experience in Data Engineering / Business Data Intelligence / Data Science, of which 3-4 years at the operational specialist level

Alternative#

Senior Certificate (NQF 4) Informatics/Computer Science/Statistics/IT) AND 15 years in Data Engineering / Business Data Intelligence / Data Science experience with 3-4 years at the operational specialist level.

Minimum Functional Requirements

• Experience in Data Engineering / Business Data Intelligence / Data Science
• Advanced (applied theory) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
• Knowledge of and experience with reporting tools (SQL and Power BI / Tableau or equivalent), databases (SQL Server) and programming (R, Python, etc.)
• Advanced (applied theory) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R, etc.)
• Advanced (applied theory) Data warehouse knowledge.
• Be advanced in the application of:

• Basic Data Migration
• Basic Data Visualization  
• Business Intelligence Methodologies
• Database Knowledge

• Advanced (applied theory) Programming Skills – i.e. SQL, and Python/R, etc.
• Microsoft skills (Advanced in)– i.e. Excel, Word, PowerPoint, etc.

Job Outputs:

Process

• Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation, and business modelling.
• To perform complex/advance business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, and data mining.
• To design, develop, and test complex/advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• To identify, analyse and interpret trends and patterns in complex/advance data sets, based on data findings.
• Communicate the results of their analysis and findings by using basic complex/advance visualisation techniques with both internal and external customers.
• To ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
• Analyses data, creates summary reporting, and performs analysis to support the decision-making of research, senior management, member companies, and internal departments.
• Builds and manages/maintains a database to house data collected from various sources.

Governance

• Implement and provide input into the development of governance, compliance, integrity, and ethics processes within the area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost-effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunities for feedback and exceptional service.
• Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders that promote cross-functional process delivery solutions.

Behavioural competencies

• Fairness and Transparency
• Accountability
• Honesty and Integrity
• Trust
• Respect
• Honesty and Integrity
• Conceptual Ability
• Attention to Detail
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Quality Orientation
• Facilities Management
• Service Delivery

Compliance Competency

• GOC Confidential

Lead Specialist: Benefit Realization (Projects)

Job Purpose

As a Lead Benefit Realisation Specialist, you will be responsible for identifying, evaluating, and managing internal investment opportunities within the organization. You will work closely with various departments to develop and implement strategies that optimize our internal capital investments and drive business growth.

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You will also be required to provide expertise and advice, facilitate the formulation, review, and monitoring of the Enterprise Resource Plan. Disburse funds by managing the Benefit Realisation Management Framework. Monitor and review projects and assess whether the organisation has met its capital investment goals.

Minimum Qualification & Experience Required

Relevant Honours / Postgraduate Diploma (NQF 8) in Business, Finance AND minimum 10-12 years’ experience in benefit realization, project management or Finance, with 3-4 years at a specialist level.

#Alternative

Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Business, Finance AND minimum 12 – 15 years’ experience in benefit realization, project management or Finance with 3-4 years at a specialist level.

Minimum Functional Requirements

Experience in project roles with significant experience of benefits management in project, programme, or portfolios.

Strong Finance, Business and Projects Background

Experience of benefits planning and prioritisation in complex environments.

Experience in Financial modelling (NPV)

Recent experience of benefits management and mapping across complex environments.

Expertise in portfolio reporting tools and techniques.

Good analytical and presentation skills.

Independent thinker who is solution driven.

Confidence to work with multiple stakeholders at all levels of SARS.

Understanding and knowledge of the software lifecycle.

Excellent communication skills to provide clear messages to internal teams and external stakeholders.

Job Outputs:

Process

• Lead the provision of a benefits management, tracking and realisation service to enable the delivery of programs and projects.
• Assess benefits management across Enterprise Portfolio Management Office delivery portfolio of programs and projects to identify current gaps, overlaps and conflicts.
• Work with programmes and projects and provide pragmatic best practice advice on the effectiveness of their benefits management and realisation practices, particularly to identify additional opportunities for benefits management.
• Review investment proposal submissions and the development of business cases during options analysis, investment appraisal and portfolio delivery prioritisation in terms of return on investment.
• Track and report benefits realisation progress for Enterprise Portfolio Management Office dashboard reporting.
• Regularly review and improve the effectiveness of benefits and value management arrangements and escalate any portfolio-level delivery risks with benefits realisation as appropriate.
• Establish the mechanisms for, and monitor, post project closure to compare benefits realised with benefits forecast to capture lessons in relation to benefits management for wider dissemination.

Governance

• Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.

People

• Provide specialist support, advice and resources to projects and initiatives and where appropriate representation on national committees.
• Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.

Finance

• Implement financial models and monitor the value of projects.

Client

• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Analytical Thinking 
• Accountability
• Conceptual Ability
• Honesty and Integrity
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Reporting
• Business Knowledge
• Efficiency improvement 
• Workforce Planning
• Change Management
• Planning, Management and Measurement

Compliance Competency

• GOC Secret

Application

CLICK HERE TO APPLY

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. 

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