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Rosebank College Call Centre Operator

Rosebank College is looking for unemployed candidates to apply for their Call Centre Operator vacancies.

Location : Johannesburg, Gauteng
Closing date: Not Specified

Rosebank College Call Centre Operator

Duties & Responsibilities

Cold Calling

  • View existing student databases and contact existing students for referrals.
  • Contact parents of existing students and enquire about sibling’s prospective enrolment at Rosebank College.
  • Resurrect in-active students from database.
  • Contact prospective students to market the brand.

Telephonic Consultations

  • Make initial telephonic contact with prospective students.
  • Introduce the brand.
  • Invite them for telephonic interviews to discuss prospective career options.
  • Set up telephonic consultations.
  • Explain the purpose of the interview and the process.
  • Acquire and capture student’s details on the database.
  • Present the Rosebank College philosophy.
  • Ask career-specific questions to establish a course of interest.
  • Discuss the course/s in detail.
  • Check for understanding.
  • Respond to the prospects’/ student’s queries and concerns.
  • Advise students/prospects regarding acceptance into Rosebank College
  • Build rapport with the students during the interview process.
  • Advise students of the application closing date.

Also Check: Ellahi Consulting Bookkeeper

Minimum Requirements

Qualifications

  • Matric (NQF Level 4 Qualification)
  • Sales qualification – Ideal

Experience

  • Sales experience (1 Year)

Key Competencies

  • Ability to manage time effectively.
  • Attention to detail.
  • Customer service orientated.
  • Ability to effectively cope with change.
  • Deadline-orientated and can work well under pressure.
  • Be able to work in a team environment. 
  • Effective communication skills

Application

Application can only be done online, Click here to submit your application

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