Huntswood is looking for unemployed candidates to apply for their Customer Support and Sales Adviser.
Location : Cape Town, Western Cape
Closing Date : 29 November 2024
Huntswood Customer Support and Sales Adviser
Job Responsibilities
- Providing excellent customer service, with customers issue being resolved first time around.
- Use your expert knowledge and brilliant communication skills to resolve a range of customer issues and queries.
- Build rapport with customers, get to know their individual needs and put their interests first.
- Excellent time management skills
- Convert incoming customer service calls into sales.
- Explain to customers the offer and the product benefits.
- Conduct needs analysis, understanding the client’s requirements so you able to offer the customer the best product for them.
- Building great rapport with your clients, to ensure there is a trust level built.
- Act as a brand ambassador of our client
Requirements
- Grade 12 or a NQF 4 Equivalent
- Outbound/ Inbound sales experience (local / international)
- Minimum 6 months sales + 6 months customer service
- Recent 1-year unbroken tenure
- Resides within a 30 KM radius from the office.
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Skills Required
- Excellent verbal communication
- Soft Skills
- Sales Ability (comfortable with handling objections, building rapport, needs analysis)
- A solid background in targeted customer service.
- A driven mindset and a love for hitting targets.
- Attention to detail, so the conversation is correctly captured and actioned.
- Customer centricity
- Ability to multitask.
Company Benefits
- Medical Insurance
- Group Life Cover
- Early Life Bonus – R2500 (first 4 months based on attendance)
- Attendance Bonus – Up to R1750
- KPI Bonus
- Free Breakfast Monday
Core Behaviour
Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should be able to demonstrate they are:
- Confidential, reliable and genuine
- Dynamic, passionate and determined
- Friendly, compassionate and cooperative
Application
Application can only be done online, Click here to submit your application
