First National Bank is looking for youth to apply for their youth Development Learnerships programme, for the year 2025.
Location : Johannesburg, South Africa
Closing date: 28 September 2024
First National Bank Youth Development Learnerships
Requirements
- Matric
- Be a South African Citizen
- Must be unemployed
- Be between the age of 18 to 35
Also Check: Marsh McLennan Learnerships 2025
Responsibilities
- Identify and escalate potential risks that may lead to increased costs.
- Demonstrate cost consciousness and awareness of personal contribution to costs.
- Increase knowledge and understanding of financial processes and adheres to required operating standards.
- Adhere to the Organisation’s shared values, service standards and Treating Customers Fairly (TCF) outcomes with regards to customer interaction.
- Resolve customer dissatisfaction/complaints and takes ownership of the problem. Communicates with customers according to agreed standards.
- Collect customer feedback to help improve customer service.
- Ensure that product knowledge and advice is technically accurate.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Ensures that quality standards are adhered to.
- Adheres to Company policies and procedures. Maintains accurate activity reports.
- Investigate innovative ways to optimise processes.
- Contribute to the alignment of business processes to customer service.
- Advise line management on potential opportunities for process and system improvements.
- Demonstrate the shared value “I get better and better”.
- Contribute to the team by working together to achieve team goals thereby living the shared value “We strengthens me”.
- Value individual contributions and show respect for others.
- Share information and knowledge that will benefit the team.
- Respect diversity and values inclusivity.
- Identify effective activities to address own development gaps.
- Create own development plan and review plan with team leader. Understand which competencies and skills should be mastered to ensure personal development and performance.
- Demonstrate a commitment to continuous personal improvement in line with the Shared Value “I get better and better”.
Application
Click here to submit your application
