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Fidelity Services Group Operations Manager

Fidelity Services Group is looking foe unemployed candidates to apply for their Operations Manager vacancies.

Location : Worcester, Western Cape
Closing date: Not Specified

Fidelity Services Group Operations Manager

Minimum Requirements

  • Matric/Grade 12 Certificate or equivalent.
  • PSIRA Grade A/B registered.
  • Valid Driver’s License with own reliable transport is required.
  • At least 5-10 years’ experience in the security industry.
  • Working knowledge of the Firearm Act and Firearm competency for Business Purposes.
  • Staff management experience is required.
  • Computer literacy with expert knowledge of the complete Microsoft package.
  • Sound planning, administration, interpersonal communication, and client liaison skills are required.
  • Strong leadership and organizational skills as well as good interpersonal and communication skills are essential.
  • No criminal record or any pending cases.

Also Check: Intelligent Debt Management Senior IT Support Engineer

Key Performance Areas

  • Maintaining good relations between Fidelity Security Services Group and the Client about security services rendered.
  • Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client.
  • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
  • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
  • General management and supervision of security staff to ensure that required performance is always met.
  • Dealing with all required administration matters.
  • Liaising daily with management on various operational issues.
  • Liaising daily with Regional Management on various Operational matters.
  • Ensuring that all HR related queries are dealt with promptly, formulate disciplinary actions.
  • Submitting relevant weekly / monthly incident and general reports to Management.
  • Investigating incidents and reporting on such.
  • Pro-active planning on various sites and clients.

Core Competencies

  • Analytical, Critical Thinking & Planning skills.
  • Leadership & Self Development.
  • Goal Setting & Organizational skills.
  • Driving & Managing change.
  • Driven for results.
  • Interpersonal skills.
  • Communication direction & skills.
  • Development of others.
  • Customer focus.
  • Teamwork.

Other personality attributes

  • Initiative
  • Strong leadership ability
  • Presentable

Application

Application can only be done online, Click here to submit your application

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