Fidelity Services Group is looking for unemployed candidates to apply for their Customer Relationship Consultant vacancies.
Location : Alberton, Gauteng
Closing Date : Not Specified
Fidelity Services Group Customer Relationship Consultant
Minimum Requirements
- Bachelor’s degree in business, marketing, or a related field
- Proven experience in key account management and sales.
- Excellent communication and interpersonal skills.
- Strong negotiation and problem-solving abilities.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office.
- Willingness to travel as needed.
Duties & Responsibilities
- Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention.
- Collaborate with internal teams to develop and implement account strategies that align with the company’s objectives.
- Identify new sales opportunities within key accounts and ensure growth and profitability.
- Prepares detailed proposals/quotes dependent on each consumer’s requirements
- Assist with planning roadshows and marketing activations, ensuring visibility
- Provide regular updates and reports to senior management on account performance and sales forecasts.
- Resolve customer issues and concerns in a timely and professional manner.
- Stay informed about industry trends and competitor activities to identify potential threats and opportunities.
- Prepares detailed proposals/quotes dependent on each consumer’s requirements
- Travel to meet with key clients and attend industry events as needed
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Competencies (Technical & Behavioral)
- Excellent verbal and written communication skills
- Action orientated.
- Results driven.
- Good Time Management
- Great Interpersonal Skills
- Planning and Organizing
- Attention to detail
- Problem Solving
- Analytical
- Be comfortable with working in a fast paced and pressurised environment
- Building effective teams
Application
Application can only be done online, Click here to submit your application
