Dis-Chem Pharmacies is looking for unemployed candidates to apply for their Customer Benefit Administrator vacancies.
Location : Midrand, Gauteng
Closing date: 12 January 2025
Dis-Chem Pharmacies Customer Benefit Administrator
Minimum Requirements
- Grade 12 / Matric
- Proof of Vaccination Certificate
- Minimum of 2 years’ administration experience
- Diploma in Business Administration, Customer Service or Relevant
Job Specification
- Oversee all benefit reporting and administration for a specified region.
- Maintain accurate data capturing and completion of documentation pertaining to customer service.
- Accurately process transactions on the CRM systems as well as capturing and reporting.
- Review and communicate card balances, card reports and/ or statements for customers when necessary.
- Arrange the returns for refund/ exchange of the product, with stores.
- Assist with quality assurance queries, escalating and following up to ensure customers received feedback accordingly.
- Assist customers with any queries and escalate queries where applicable.
- Respond to written or email enquiries on various platforms.
- Ensure effective internal and external communication with all relevant stakeholders.
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Competencies
- Customer service focused
- Attention to detail
- Time management
- Excellent organizing skills
- Ability to work under pressure
- Deadline driven
Special conditions of employment
- South African citizen citizen
- MIE, clear criminal and credit
- Own reliable transport
Remuneration and benefits
- Market related salary
- Medical aid
- Provident fund
- Staff account
Application
Application can only be done online, Click here to submit your application
