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Rosebank College Call Centre Operator
Rosebank College is looking for unemployed candidates to apply for their Call Centre Operator vacancies.
Location : Johannesburg, Gauteng
Closing date: Not Specified
Rosebank College Call Centre Operator
Duties & Responsibilities
Cold Calling
- View existing student databases and contact existing students for referrals.
- Contact parents of existing students and enquire about sibling’s prospective enrolment at Rosebank College.
- Resurrect in-active students from database.
- Contact prospective students to market the brand.
Telephonic Consultations
- Make initial telephonic contact with prospective students.
- Introduce the brand.
- Invite them for telephonic interviews to discuss prospective career options.
- Set up telephonic consultations.
- Explain the purpose of the interview and the process.
- Acquire and capture student’s details on the database.
- Present the Rosebank College philosophy.
- Ask career-specific questions to establish a course of interest.
- Discuss the course/s in detail.
- Check for understanding.
- Respond to the prospects’/ student’s queries and concerns.
- Advise students/prospects regarding acceptance into Rosebank College
- Build rapport with the students during the interview process.
- Advise students of the application closing date.
Also Check: Ellahi Consulting Bookkeeper
Minimum Requirements
Qualifications
- Matric (NQF Level 4 Qualification)
- Sales qualification – Ideal
Experience
- Sales experience (1 Year)
Key Competencies
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline-orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
Application
Application can only be done online, Click here to submit your application