The Rapid Pioneers Group is inviting applications for their High Paid Remote Job of Customer Support Representative.
High Paid Remote Job
- Remote – South Africa
- Salary Range: R10 000 – R25 000 p/m
- Closing date: Not specified
The Rapid Pioneers Group is seeking dedicated Customer Support Representatives to join their team, providing exceptional service via chat and email to customers. This role is available in both full-time (40 hours per week) and part-time (20 hours per week) capacities, ideally combining to achieve 1.5 full-time equivalents (FTEs). The position requires proficiency in written English, experience in customer service, and the ability to work within South African working hours, with a slight shift to accommodate overlap with Eastern Standard Time (EST).
Responsibilities:
- Respond promptly and professionally to customer inquiries via chat and email.
- Assist customers with product information, troubleshooting, and issue resolution.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to identify and implement process improvements.
- Uphold company policies and procedures while delivering excellent service.
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Requirements:
- Excellent written communication skills in English.
- Previous experience in customer service or a related field is preferred.
- Ability to work effectively within a team.
- Strong problem-solving skills and attention to detail.
- Familiarity with CRM systems and customer support software is a plus.
- Flexibility to work within standard South African hours, with a shift to start and end times that align with EST (11:00 AM to 7:00 PM SAST).
Application
To apply for a job at Rapid Pioneers Group, Visit their official recruitment portal.
If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this position.
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