Apply for Call Centre Agents Vacancies at Department of Labour (X3 POSTS)

Apply for Call Centre Agents Vacancies at Department of Labour (X3 POSTS)

CALL CENTRE AGENT REF NO: HR 4/ 4/3/1CCA/UIF (X3 POSTS)
SALARY : R202 233 per annum
CENTRE : Unemployment Insurance Fund, Pretoria

Closing date for applications is the 2nd of October 2023

Apply for Call Centre Agents Vacancies at Department of Labour (X3 POSTS)

REQUIREMENTS :

Senior Certificate / Grade 12 or equivalent. 0 – 6 months’ experience. Knowledge: Batho Pele Principles. Telephone Etiquette. Call centre operating system. Skills: Computer Literacy. Interpersonal. Communication. Listening. Customer focused.

DUTIES :

Answering incoming calls (Inbound). Handle outgoing calls (Outbound). Maintain employer’s database. Handle electronic enquiries Evaluate the quality of the calls received and provide advice on Standard Operational Measures.

Also check: R350 SRD Grant Payment Dates for September 2023

ENQUIRIES : Ms ZW Chauke Tel No: (012) 337 1886

APPLICATIONS :

Chief Director: Corporate Services: P O Box 1851, Pretoria, 0001 or hand delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria.

Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, initialled and signed by the applicant.

FOR ATTENTION : Sub-directorate: Human Resources Management, UIF

Also Check: Various Vacancies at Department of Labour on Circular 33

Also check: Apply for X3 Call Centre Agent Jobs at Department of Labour

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