Apply for X3 Call Centre Agent Jobs at Department of Labour

The Department of Employment and Labour invites suitably qualified applicants to apply for X3 Call Centre Agent Jobs at the department.

Apply for X3 Call Centre Agent Jobs at Department of Labour

CLOSING DATE : 02 October 2023 at 16:00

REF NO: HR 4/ 4/3/1CCA/UIF (X3 POSTS)
SALARY : R202 233 per annum
CENTRE : Unemployment Insurance Fund, Pretoria

REQUIREMENTS : Senior Certificate / Grade 12 or equivalent. 0 – 6 months’ experience. Knowledge: Batho Pele Principles. Telephone Etiquette. Call centre operating system. Skills: Computer Literacy. Interpersonal. Communication. Listening. Customer focused.

DUTIES : Answering incoming calls (Inbound). Handle outgoing calls (Outbound). Maintain employer’s database. Handle electronic enquiries Evaluate the quality of the calls received and provide advice on Standard Operational Measures.

ENQUIRIES : Ms ZW Chauke Tel No: (012) 337 1886

APPLICATIONS : Chief Director: Corporate Services: P O Box 1851, Pretoria, 0001 or hand delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria.

FOR ATTENTION : Sub-directorate: Human Resources Management, UIF

Also Check: Various Vacancies at Department of Labour on Circular 33

Also check: DPSA Circular 33 of 2023: Western Cape Government Vacancies

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