Internships
Volvo Action Service Internships 2025

Volvo is looking for unemployed graduates to apply for their Action Service Internships, for the year 2025.
Location : Johannesburg, South Africa
Closing date: 30 April 2025
Volvo Action Service Internships 2025
Job Objectives
- To handle the full breakdown process in the required languages for all products supported within the department and according to the procedures.
- assure a proactive follow-up on open cases via the monitor info Standards and take over cases at the beginning of a shift.
- secure the financial arrangements related to a breakdown according to warranty, soft products and financial routines, answer questions of customers and dealers regarding these topics.
- escalate cases according to the escalation process.
- use the acquired technical understanding to communicate with all parties in a correct and clear way.
- To participate actively in continuous improvement activities.
- To develop and maintain a proactive working relationship with all employees and customers of all Volvo Group companies.
- To take an active participation within the departmental team meetings (daily, monthly and Info sessions).
- To be responsible for understanding the operational, strategies, objectives and KPI’s for the VAS breakdown operation.
Also Check: Truworths Learnerships Opportunities 2025 / 2026
Key Competencies
- Computer literate, MS Office (Word, Excel, PowerPoint).
- Good command of English language.
- Strong organizational and time management skills.
- Team player.
- Service orientation.
- Critical Thinking.
- Ability to work on your own Initiative.
- Excellent verbal and written communication skills.
- Willingness to acknowledge and work with Volvo’s corporate values as defined in the ‘Volvo Way’.
- Proven ability to solve problems
- Team player with an ability to communicate with people at all levels across the business.
Qualification & Job Experience
- Experience in customer and personal service will be advantageous.
- Clerical experience.
- Call Centre experience will be advantageous.
- Matriculation certificate.
- Tertiary qualification or currently pursuing one.
Application
Application can only be done online, Click here to submit your application